Your questions. Our answers.
Whatever your query, we’ll be happy to answer it. Please also feel free to have a look at our answers to your most frequently asked questions.
Contact us
Contact form
You can contact us by email, telephone or via the form; we will get back to you as soon as possible.
Frequently Asked Questions
Place an order →
You can place your order directly on our website.
Once you have selected the product you require, please configure it via the ELITE website, then copy and paste the configuration summary into the notes section of your basket.
Once we have received your order, our team will contact you to provide a summary quote setting out the delivery terms and the final price applicable to your configuration.
The order will only be considered final once the quotation has been approved and we have provided express confirmation.
Given the value of the orders, we only accept bank transfers. Payment can be made in instalments: 40 % (including VAT) of the total quote amount upon signing the quote to place the order, 40% (including VAT) when the table leaves the factory, and the remaining 20 % upon delivery.
Delivery charges depend on your location. We do our best to offer you the most economical options.
Our guarantee →
Our examination tables come with a 2-year warranty, guaranteeing their quality and durability. Should you encounter any problems, our after-sales service is on hand to assist you promptly.
Warranty
The warranty applicable to our tables covers all parts, with the exception of upholstery, unless otherwise expressly agreed in writing.
Labour and maintenance
Labour is not covered under this warranty. Our tables have been designed to allow for simple maintenance and easy replacement of wear parts or routine maintenance items, using standard tools.
Support and intervention
To ensure you can use our equipment with peace of mind and for the long term, we support you throughout the diagnosis and replacement process for the parts in question. Where the nature of the work warrants it – particularly in the case of technically complex operations or those requiring specialist expertise – an on-site service may be offered, subject to terms and conditions and a prior quotation.
We offer a two-year warranty on all our equipment. Should you experience any problems, please contact us directly for instructions on repair or replacement.
Our after-sales service →
To contact our after-sales service, please complete our online contact form. We will guide you through the steps required to resolve your issue.
We aim to respond to all enquiries within 48 hours. If your enquiry is urgent, please do not hesitate to call us directly.
If you receive a faulty product, please contact us within 14 days of receipt. We will take immediate action to resolve the issue.
Yes, you can cancel your request within 48 hours of submitting it. Please contact our customer service team to cancel it.
You can contact us via the contact form on our website, or book an appointment during our opening hours. We have a dedicated team on hand to answer any questions you may have.
See all our products
Our tables are made to measure and can be adapted to suit every need and all professions, whether you are a chiropractor, physiotherapist, doctor or tattoo artist.
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